EzraMasters.com Privacy Policy

A. Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Mailing or billing address
• Consultation or appointment information
• Responses to forms, surveys, quizzes, assessments, or applications
• Messages and communications you send to us
• Account or membership information
• Testimonials or other content you voluntarily submit
• Purchase and transaction information
• Information necessary to provide coaching, educational, consulting, digital, or physical products and services

Payment-card information is generally processed through third-party payment processors and is not stored directly by us unless specifically stated otherwise.

B. Information Collected Automatically

When you visit our websites, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring URLs
• Approximate geographic location
• Date and time of access
• Website activity and interaction data
• Cookies and similar tracking technologies

We may use this information for website functionality, analytics, security, advertising measurement, and improving our services.

We may use your information to:

• Provide requested products and services
• Schedule and manage consultations or appointments
• Respond to inquiries
• Provide coaching, educational, consulting, and community services
• Process purchases and transactions
• Send purchase and account confirmations
• Send appointment confirmations and reminders
• Provide customer service
• Deliver requested information or content
• Maintain and improve our websites and services
• Personalize user experiences
• Conduct analytics
• Detect fraud, abuse, or security threats
• Comply with applicable legal and regulatory requirements
• Send marketing communications where permitted and where appropriate consent has been obtained

Ezra Masters LLC does not sell or rent your personal information.

If you voluntarily provide your mobile telephone number and consent to receive text messages, we may send SMS or MMS communications related to your interaction with us.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Consultation follow-ups
• Responses to inquiries
• Customer-service communications
• Account or transaction-related notices
• Other communications you specifically consent to receive

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

For assistance, reply HELP or contact us at support@healingwithezra.com.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers solely as necessary to support services such as customer service, telecommunications, messaging delivery, appointment management, or technical operations.

All other use-case categories exclude text-messaging originator opt-in data and consent. SMS opt-in information and consent will not be shared with any third parties for their own marketing or promotional purposes.

We do not sell SMS consent information.

If you subscribe, purchase a product or service, submit a form, or otherwise request communication from us, we may send emails including:

• Appointment information
• Transactional messages
• Educational content
• Newsletters
• Community information
• Product updates
• Coaching information
• Offers and promotions

You may unsubscribe from non-transactional marketing emails at any time using the unsubscribe link contained in the email.

Transactional, account, purchase, or service-related communications may still be sent when necessary.

We may disclose information to service providers that assist us with legitimate business operations, such as:

• Website hosting
• CRM and customer-management platforms
• Email delivery services
• Telecommunications and SMS providers
• Scheduling systems
• Payment processors
• Analytics providers
• Advertising and attribution platforms
• Community or membership platforms
• Customer-support providers
• Professional advisers
• Legal or regulatory authorities where required by law

These providers may access information only as reasonably necessary to perform services on our behalf and are expected to protect that information appropriately.

We may also disclose information where reasonably necessary to protect our legal rights, prevent fraud or abuse, comply with legal process, or protect the safety of users or others.

Payments may be processed by third-party providers such as Stripe, PayPal, or other payment-processing services.

Those providers maintain their own privacy and security practices. We encourage you to review their policies when submitting payment information.

Our websites may use cookies, pixels, tags, analytics tools, and similar technologies to:

• Maintain website functionality
• Remember preferences
• Analyze website traffic
• Measure advertising performance
• Understand how visitors interact with our content
• Improve products and services
• Prevent fraud or unauthorized activity

You may adjust your browser settings to block or delete cookies. Some portions of the website may not function properly if certain cookies are disabled.

We may use third-party analytics or advertising services, including platforms such as Google, Meta, or similar providers.

These services may collect information through cookies, pixels, or similar technologies to measure website activity, advertising effectiveness, and audience engagement.

Information collected by these providers is governed by their respective privacy policies.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include:

• SSL/TLS encryption
• Secure third-party payment systems
• Access controls
• Authentication measures
• Limited access to personal information
• Security monitoring

However, no electronic transmission, website, database, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to:

• Provide requested services
• Maintain business and transaction records
• Fulfill contractual obligations
• Resolve disputes
• Enforce agreements
• Meet legal, tax, accounting, or regulatory requirements

Information may be deleted or anonymized when it is no longer reasonably necessary for these purposes.

Depending on where you live and applicable law, you may have the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• A copy of certain personal information
• Withdrawal of previously provided consent
• Opt-out from certain marketing communications

To submit a privacy request, contact: support@healingwithezra.com

We may need to verify your identity before processing certain requests.

Our services are intended for adults.

We do not knowingly collect personal information from children under the age of 18 through services intended exclusively for adults.

If we become aware that personal information from a minor has been collected improperly, we may take appropriate steps to delete it.

Our websites may contain links to websites, platforms, applications, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party services. You should review their policies independently before providing information.

Our business is operated from the United States.

If you access our websites or services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.

Privacy laws in those jurisdictions may differ from the laws in your country.

If Ezra Masters LLC undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal obligations.

When changes are made, the Last Updated date at the top of this page will be revised.

Continued use of our websites after an updated policy becomes effective constitutes acknowledgment of the updated policy.

Questions about this Privacy Policy or our privacy practices may be directed to:

Email: support@healingwithezra.com